Terms & Conditions

These Terms and Conditions (“Terms”) govern the provision of services by Motion Media (“we”, “our”, “us”) to any person or entity (“Client”, “you”, “your”) purchasing advertising services from us. By booking our services, you agree to these Terms in full.

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1. Scope of Service
We provide mobile digital advertising services via LED-equipped vehicles, operated in partnership with e-hailing, minicab, or other licensed transport providers. Campaign delivery, including routes, timing, and exposure, is determined by the package selected and operational conditions.

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2. Booking, Deposits, and Payments
All bookings must be confirmed in writing with a signed agreement. A 50% non-refundable deposit is required at the time of booking to secure your campaign slot. The remaining balance must be paid in full 3 business days before the campaign start date. If full payment is not received by the deadline, we reserve the right to delay or cancel the campaign without liability or refund.

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3. Cancellations and Changes
Cancellations must be made in writing at least 7 business days before the scheduled campaign start date. If a cancellation is made later than this period, the deposit will be forfeited in full. Requests to change campaign dates, routes, or creative content must be submitted in writing and may be subject to additional charges. Once a campaign has launched, no refunds will be issued for early termination.

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4. Content Requirements and Approvals
All advertising material must be submitted in the required format at least 7 business days before the campaign start date. We reserve the right to reject any content deemed inappropriate, unlawful, misleading, offensive, or in violation of our content standards or applicable laws. Additionally, we hold the right to reject any content that goes against our beliefs. The Client warrants that all content is free of third-party claims, and that all necessary licenses, rights, and permissions have been obtained.

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5. Delivery and Performance
We will make every effort to deliver campaigns as agreed, but we cannot guarantee uninterrupted service due to circumstances beyond our control, including but not limited to traffic conditions, weather, power outages, municipal restrictions, or vehicle downtime. Routes and exposure levels are influenced by traffic patterns and operational factors; therefore, exact location appearances cannot be guaranteed.

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6. Tracking and Reporting
We provide campaign tracking using GPS, play counts, and other analytics tools. Report data is provided in good faith based on available technology but may be subject to minor inaccuracies due to technical limitations.

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7. Liability and Indemnity
To the maximum extent permitted by law, Motion Media, its partners, drivers, contractors, and affiliates are not liable for any direct, indirect, incidental, or consequential damages, loss of profits, or reputational harm arising from or related to our services. The Client agrees to indemnify and hold harmless Motion Media, its partners, and affiliates against any claims, damages, losses, or legal actions arising from the Client’s advertising content, actions, or omissions.

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8. Force Majeure
We will not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to strikes, accidents, natural disasters, equipment failure, or changes in laws or regulations.

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9. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted according to the laws of the Republic of South Africa. Any dispute shall be subject to the exclusive jurisdiction of the courts in [City/Province].